Privacy Policy

At Cognizant Merchandise Portal, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our portal and place merchandise orders.

Information We Collect

We may collect and process the following data:

• Personal Information: Name, email ID, employee code, contact number, shipping address, department name, etc.
• Order Details: Item preferences, size selections, and transaction history
• Device & Usage Data: IP address, browser type, visit duration, and pages visited (via cookies and analytics tools)

Purpose of Data Collection

Your information is used solely for:

• Processing and fulfilling merchandise orders
• Communicating order status or issues
• Providing customer support
• Personalizing your shopping experience
• Ensuring compliance with Cognizant’s internal audit and IT security policies

We do not sell, rent, or trade your personal data with any third parties.

Data Sharing & Vendors

We may share limited data with authorized third-party logistics providers for order delivery (name, contact, address). All vendors are bound by strict confidentiality and data protection agreements.

Cookies

We use cookies and session tracking tools to:

• Keep you logged in securely
• Maintain cart activity
• Improve user experience

You can manage cookies via your browser settings.

Data Retention

We retain your order and account data for up to 24 months from your last transaction or login, unless longer retention is required for audit, legal, or compliance purposes.

Policy Updates

This Privacy Policy may be updated from time to time. Material changes will be communicated portal notification.

Contact Us

For privacy-related concerns, reach us at:
customercare@complimentsindia.com